AP Pension: Embracing Digital Transformation Amidst Challenges

Introduction

On its ongoing digital journey, and in the midst of a significant merger, AP Pension had a mission: to expand its RPA operations and drive automation throughout its organization. The key, however, was to achieve this while maintaining lean and efficient robot operations. But the path to this goal was not without hurdles.

Two principal issues impeded AP Pension’s progress. First, there was a critical ack of operational-level transparency into the robots' activities. Second, they struggled to determine the comparative value generated by the robots versus human employees performing the same tasks. Despite an extensive search for potential solutions, AP Pension was unable to find a tool that adequately addressed both of these critical aspects. Until they discovered Optomo.

Optomo: The Key to Unlocking Greater RPA Efficiency

As a trusted business partner of KPMG and the Optomo team, AP Pension played an active role in shaping the further development of Optomo. The company has now adopted Optomo as a comprehensive tool to schedule its robots more effectively and automatically monitor and manage their successful operation.

The results of this implementation have been transformative. AP Pension has seen a significant increase in the utilization by more than 80% of their RPA licenses. In addition, process managers are now better equipped to make informed future business decisions, as they have a clear understanding of the actual value and performance of their robots. This is made possible through Optomo’s in-app dashboards, which provide key insights and metrics.

AP Pension has seen a significant increase in the utilization by more than 80% of their RPA licenses. In addition, process managers are now better equipped to make informed future business decisions, as they have a clear understanding of the actual value and performance of their robots.

From Darkness to Light: The Transformation of RPA Operations

What was once a “black box”, AP Pension’s RPA operation, is now an open book. The business can now clearly see and act upon the inner workings of its robotic process automation. Optomo has proven itself to be an invaluable tool in guiding AP Pension through the complexities of scaling and managing RPA operations. Now, the organization is positioned to reap the full benefits of their digital transformation efforts.

For a more in-depth look at AP Pension's experience with Optomo, check out the video above.